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14:34 10 Jul 19
The process of ordering new garage doors from Precision went well and so did the installation. The products are top notch. A couple things needed to be corrected and I would have liked more communication, but the general manager - Adam contacted me to address my concerns. I appreciated that.
23:31 28 Jun 19
The technician arrived before the scheduled time. After explaining the problem I was having, he understood and gave me a couple of reasons as to why I was experiencing the. He then began to fix the situation in a very short time and explained things as he went along. When he finished, he did a final safety inspection to insure everything else was working properly. He was totally professional in his work and I was very pleased.
19:57 25 Jun 19
Cole did a terrific job and was very professional. He was polite, called in advance of our appointment and arrived on time. He showed great attention to detail and was willing to thoroughly answer any questions I had. I especially liked the way Cole laid out all of the components and necessary tools to assure that the install would go without glitches. I would certainly recommend Cole to others. Peace, Jim
12:32 23 Jun 19
Technician arrived on time , understood our issue and offered three different options to replace our old system. He didn't have the one we picked in his truck , but he managed to locate one from another technician and returned to install it that same day. Great service!
00:08 01 Jun 19
From start to finish my experience with Precision Doors was fabulous- Mike the salesman was easy to talk to over the phone and answered all questions in a timely fashion. I had no trouble figuring out what doors to pick and what price point was good for us.Tim and Cole the installers were the best! They were on time and worked all day in a very experienced diligent manner. Those boys deserve a raise!I love my doors and I hope they provide the very best that Precision Doors offers as time goes on.
18:42 04 Jan 19
I was having problems with my garage door not closing properly. My opener was about 13 years old. I called and within one hour, a techincian was out. Bobby looked at the problems and did recommend a new garage door opener. He was able to install it right away and showed me how all the new features worked. I highly recommend!
19:06 31 Dec 18
Great service - responded right away to our needs. Bobby was great! 5 year warranty with the service 👍🏻
15:21 16 Nov 18
So my garage door trapped my car in and I couldn't go to work. Bobby came in with his Cape and had it fixed with an hour!! He replaced the coils and fixed the rollers. The most impressive thing was we were out of our warranty timeframe, and Bobby went above and beyond talked to his boss for us to receive an incredible deal!! That is what I call putting the customer first!!
20:50 20 Sep 18
Jeff was extremely helpful and knowledgeable. Went through with me as I described the issue, remedied the situation, and gave me preventative measures I can take to assure easy and smooth operation. Would definitely use Precision again, and will be referring anyone I know to them as well. Thanks!
21:57 19 Sep 18
My technician from Precision Door was Bobby & he was not only one of the friendliest people I've ever met, but he did a great job repairing my garage door!!! He gave me my estimate prior to staring the work & also told me how long the job would take & he was done in the time he said!!! He said that he really enjoys his job & it shows....he has a wonderful smile & made me feel like I was important to him & his business & in this day & time that's a rare quality!!! Thank You Precision Door for having Bobby on your team--he's one of the best people I've met in a long time & he makes your business one that I'll recommend to everyone I know!!!
23:23 25 Aug 18
Excellent garage door service, your tech Josh Langtrder was very knowledgeable and was very professional I would recommend Precision to my family and friends for any future garage door service. Josh is a great asset to your company
16:17 06 Aug 18
Bob and Tim were at my home at the scheduled time and replaced my 20+ year old systems in short order. They were extremely knowledgeable and professional. Bob programmed both of our cars (which is always a hassle). Full service delivered in less than 2 hours. I highly recommend Precision Garage Door of Delaware.
19:57 06 Jul 18
Taylor was my tech. Very professional and courteous. Did a good job and also explained what he did and made sure I understood. Would definitely recommend Precision and Taylor.
17:23 01 Jul 18
My garage door broke on a Sunday morning, and Bobby at Precision was able to come out within an hour or so and repair our door. The repair looks great, and the door seems to function better than it has since we have lived here. I am 100% satisfied with the job, and would highly recommend this company to anyone who is needing a repair or a replacement!
21:42 25 Jun 18
Bobby came out and gave me a price which was better then I had expected. I called him back and ordered the door, when it came in Bobby called and scheduled the install. Bobby came and installed the door which I liked as he knew all the details and saw the job before the install. This is the way business should run, Precision Garage does it right. If you are going to replace your door or install new the only place you need to call is Precision.
15:12 01 Jun 18
Bobby was my technician. He was on time and very courteous. He definitely knew his job from top to bottom. He inspected the entire garage door and motor. Gave me many options. Im very happy with the job he has done. Booby gets a high five and five stars. Great work. Thank you also Precision for being so fast and courteous with my initial phone call.
18:25 10 Apr 18
We had a superb experience with Precision! Our garage door broke over the weekend; we called Sunday night and they scheduled an appointment for Monday morning! Our technician, Justin, was kind, well-spoken, and helpful. He presented various options, and took time to review everything thoroughly (first with me, and then with my husband over the phone). He was respectful of our home, and even preserved the "do not uze" sign my kids had hand-written and taped across our garage door button... it made their day that he hadn't thrown it away! He also worked with us on financing options, which was appreciated. We are very happy with our new equipment, and highly recommend Precision for any garage door service, repairs and purchases!