Customer Stories

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1,000+ 5-Star Reviews

At Precision Door of Delaware, we’re proud to give our customers enjoyable experiences and make sure every need is met promptly and efficiently. Our customers’ safety and happiness are at the forefront of our business, which is apparent in every service we provide.

Customers trust us to provide personal attention throughout the entire process of repairing or installing a garage door for their home. They understand that we treat each customer with individual thought and consideration and have confidence in our ability to complete the job at hand.

We’ve made a commitment to our customers to deliver complete, professional services, and we’ll consistently serve them with that respect. Whether it’s a total install or a small repair, it’s important to us to go the extra mile to please our customers and make sure they’re happy with the results of their garage door.

Below, our customers share some of the experiences they’ve had with our company over the years.

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From Our DE Customers:

1701 reviews     Avg rating: 4.8 stars

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of 114
★★★★★
07/29/2015

Eddie, your technician, was very efficient, thorough and personable.”

- Jane/wayne Carey

  • Area: Hockessin, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★★
07/27/2015

Great service! Had the keypad reprogrammed and the sensors moved down a couple of weeks ago by Joe. Today Eric came and reprogrammed the system to open from my car mirror. Great guys and super personalilties! Thanks.”

- Teri Peters

  • Area: Middletown, DE
  • Service: Garage Door Opener Repair
  • Product: Remotes/Keypad
  • Technician: Ed Hesling
★★★★★
07/23/2015

I had 2 folks from your shop Mike and Paul. Some 3 years ago I had the fellow from Lewes put in 2 doors mechanical parts. The name of that tech is not remembered but his sticker in the garage recalls a comfortable installation and good service. This time the service was again very good and prompt and at a reasonable cost. I am very satisfied with your staff and their capabilities. Thanks, Bob Holst I give them both 5 stars”

- Robert Holst

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Mike Cahill
★★★★★
07/22/2015

Always a great experience with Precision. Quiality work and great customer service.”

- Robert Underwood ***

  • Area: Magnolia, DE
  • Service: Garage Door Repair
  • Product: Maintenance Plan
  • Technician: Mike Cahill
★★★★★
07/21/2015

Service technician (Eddie Hesling) was prompt, courteous, knowledgeable, and worked very efficiently. He gave me several options and thoroughly explained everything to me prior to commencing work. I would not hesitate to use Precision again in the future and would definitely recommend you to friends and family who might need your services.”

- Steve Tucker

  • Area: Newark, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★★
07/18/2015

Good work”

- Ken/nona Davis

  • Area: Bear, DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Bobby C strauss
★★★★★
07/17/2015

Precision Door was very responsive. Spring broke at 7 am and they had someone there by 1pm. Joe the technician was excellent. He gave me my options to repair and then went to work. He worked hard to remove some old rusted parts. Within 1.5 hours we were up and running. I highly recommend their services. Also I appreciate the paperless transactions.”

- Steve Toton

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Joe C stanley
★★★★☆
07/16/2015

We were very pleased with the work.”

- Matthew Fitzpatrick

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Joe C stanley
★★★★☆
07/15/2015

The service was outstanding. Your technician, Bobby, was professional and thorough. In this day and age, most service companies act like they are doing you a favor. It's nice to deal with a company that realizes the value of service. Great job!”

- Peter Crisono

  • Area: Newark , DE
  • Service: Garage Door Opener Install
  • Product: Belt Drive Garage Door Opener
  • Technician: Bobby C strauss
★★★★★
07/15/2015

Both guys were prompt, knowledgable and curteous!”

- Adriana Bohm

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Cables
  • Technician: Ed Hesling
★★★★★
07/15/2015

Service was great, Eddie explained everything that needed tone replaced in detail and the door is like new. Definitely will recommend and use you in the future!”

- Robert Hamel

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Rollers
  • Technician: Ed Hesling
★★★★★
07/15/2015

Technicians were friendly, courteous, explained everything well, did their work quietly and neatly, and my door now works even better than it did before the spring broke. Job well done.”

- Larry Weber

  • Area: Lewes, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Justin Bahr
★★★★☆
07/14/2015

I contacted Precision overhead garage door service because they were recommended by Home Advisor. The technician arrived on time and was d professional. Unfortunately he was unable to service my door because he didn't have the parts required due to the size of my door. I would still recommend this company to my friends for service of their residential door.”

- Stephen Clark

  • Area: Millsboro, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Joe C stanley
★★★★★
07/14/2015

I just ordered the job and look forward to having a new door. Dana did a great job explaining the product. Thanks again for a good experience.”

- Elizabeth Greenbank

  • Area: Wilmington, DE
  • Service: Install Garage Door
  • Product: Garage Doors
  • Technician: Dana A farr
★★★★★
07/12/2015

The specialist inspected our garage door. He made several recommendations, of which my mother Tina Viti, and I, Paola Luchi, her daughter, decided to replaced the rollers and install a surge protector. We were satisfied with this service.”

- Tina Viti

  • Area: Rehoboth beach, DE
  • Service: Garage Door Repair
  • Product: Rollers
  • Technician: Mike C cahill

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