Customer Stories

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1,000+ 5-Star Reviews

At Precision Door of Delaware, we’re proud to give our customers enjoyable experiences and make sure every need is met promptly and efficiently. Our customers’ safety and happiness are at the forefront of our business, which is apparent in every service we provide.

Customers trust us to provide personal attention throughout the entire process of repairing or installing a garage door for their home. They understand that we treat each customer with individual thought and consideration and have confidence in our ability to complete the job at hand.

We’ve made a commitment to our customers to deliver complete, professional services, and we’ll consistently serve them with that respect. Whether it’s a total install or a small repair, it’s important to us to go the extra mile to please our customers and make sure they’re happy with the results of their garage door.

Below, our customers share some of the experiences they’ve had with our company over the years.

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From Our DE Customers:

1477 reviews     Avg rating: 5 stars

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★★★★★
03/30/2015

Justin was a star employee. He knew exactly what was wrong and fixed it within seconds. But rather than billing me instantly, he carefully explained what had happened and proceeded to rewrap the wires on both sides of the magic eyes to hopefully decrease the chances of the problem repeating itself. He also programed the extra remote I had purchased. Additionally, he sprayed silicon on the various hinges to decrease some of the wear and tear on my new garage door that was just 7 months old.”

- Bernice Smith

  • Area: NEWARK, DE
  • Service: Garage Door Opener Repair
  • Product: Garage Door Opener
  • Technician: Justin Bahr
★★★★★
03/30/2015

I had a great opportunity to meet my garage door expert. He understood what he was doing and very professional. He explained in detail which made it easy to understand the process. Thanks again”

- Angel Alejandro

  • Area: Dover, DE
  • Service: Garage Door Repair
  • Product: Garage Door Opener
  • Technician: Jim X Holdridge
★★★★★
03/28/2015

Everything was great.”

- Chris Cook

  • Area: Middletown, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Justin Bahr
★★★★★
03/27/2015

Outstanding help/ and very very friendly service. I would reccomend your services to a friend.”

- Kyle Wheatley

  • Area: Camden wyoming, DE
  • Service: Garage Door Repair
  • Product: Garage Door Opener
  • Technician: Jim X Holdridge
★★★★★
03/27/2015

Had problems with my garage door opener. The technician dispatched was both very knowledgeable and courteous. He also had to come back twice within 3 days due to ongoing problems. He was very prompt both days and took the time to explain the possible problems and subsequent repairs if needed. All in all, a very good experience”

- KEN MCKUNE

  • Area: Middletown, DE
  • Service: Garage Door Opener Repair
  • Product: Garage Door Opener
  • Technician: Ed Hesling
★★★★★
03/27/2015

Great prompt & courteous service. Ed was very knowledgeable and had my opener fixed/new springs installed in less than 2 hours.”

- Satisfied Customer

  • Area: Newark, DE
  • Service: Garage Door Opener Repair
  • Product: Garage Door Opener
  • Technician: Ed Hesling
★★★★★
03/26/2015

I had the privelege of having Mike and Joe repair my garage door spring, rollers, drums and cables today. Excellent workmanship and good housekeeping, if they worked for me I would be very proud as i"m sure you are. Thanks again.”

- Martin Riley

  • Area: New castle, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Rollers
  • Technician: Mike C Cahill
★★★★★
03/25/2015

On time, super polite, showed me options and did the work super fast. Just amazing employee. Great work!”

- Ian Spradling

  • Area: Bear, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Jim X Holdridge
★★★★★
03/25/2015

I was impressed by the courtesy of your technician, his desire to explain every problem, his desire to describe every repair act in detail, and his solicitation of my understanding of the repair work. I also appreciated the importance he placed on repairing if possible rather than installing new. Your technician represented his company very well!”

- Norman Boehm

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Ed Hesling
★★★★★
03/25/2015

I was very pleased with the service last month. I had a broken spring and cable. Mike replaced the springs, cables, pulleys and rollers on both my single garage doors at a fair price. I even got the $50 discount from Angie's List. The service call today turned out to be something simple so Mike didn't charge me for the call. I recommend Precision Door”

- Victor Stroud

  • Area: Hockessin, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Mike C Cahill
★★★★★
02/03/2015

I had called a couple of firms over the weekend when my garage door would not open. I finally found that one of the springs on the door had snapped and would not lift the door with the garage door opener. I finally found Precision Door via the phone book and called for someone to come out. They answered the call professionally and promised a technician would be at my house a 1 PM. My technician Eddie called about 12 and told me he would be there by 1 PM. He arrived, inspected the issues with my 12 year door and then went over all of the items he found wrong with the door. Eddie spent time on each item and showed me the worn parts and how they affected the entire garage door system. We agreed upon the service that had to be completed and he did a terrific job. When completed he went over each part again that was replaced and operated the door for me to see that it was working properly and even quieter than it was when I moved into my home. He was a terrific technician and Precision door should be proud of his work ethics and ability to make the customer feel comfortable with his expertise.”

- Larry Lussier

  • Area: Dover, DE
  • Service: Broken Garage Door Spring Repair
  • Product: n/a
  • Technician: Ed Hesling
★★★★★
02/02/2015

One of the tension springs on my large and heavy 9' x 16' garage door broke. I placed a call this morning and Mike Cahill arrived shortly after noon as promised and di a First Class job of replacing the springs and performing a thorough check of the other components. Mike is very professional and personal in his approach. Thank You!”

- Mitchell Hill

  • Area: Newark, DE
  • Service: Broken Garage Door Spring Repair
  • Product: n/a
  • Technician: Mike Cahill
★★★★★
01/31/2015

Justin was professional and knowledgable. I liked the way the service call went and I plan to do business with you.”

- Raymond Greene

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: n/a
  • Technician: Justin Bahr
★★★★★
01/30/2015

The service provided was to replace a broken spring on a garage door. They went the extra step to perform an overall check of the safety of the system They also offered a military discount. Everything was done perfectly and professionally.”

- John Dudwitt

  • Area: Wilmington, DE
  • Service: Broken Garage Door Spring Repair
  • Product: n/a
  • Technician: Justin Bahr

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