Customer Stories

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1,000+ 5-Star Reviews

At Precision Door of Delaware, we’re proud to give our customers enjoyable experiences and make sure every need is met promptly and efficiently. Our customers’ safety and happiness are at the forefront of our business, which is apparent in every service we provide.

Customers trust us to provide personal attention throughout the entire process of repairing or installing a garage door for their home. They understand that we treat each customer with individual thought and consideration and have confidence in our ability to complete the job at hand.

We’ve made a commitment to our customers to deliver complete, professional services, and we’ll consistently serve them with that respect. Whether it’s a total install or a small repair, it’s important to us to go the extra mile to please our customers and make sure they’re happy with the results of their garage door.

Below, our customers share some of the experiences they’ve had with our company over the years.

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From Our DE Customers:

1571 reviews     Avg rating: 4.8 stars

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★★★★☆
05/21/2015

Your technician was very courteous and helpful and was able to get my door back to working order. I had accidentally hit the door with my car, and although just a bump, the door didn't stand a chance. There is slight damage to the door and the rollers came off one side of the door. The technician was able to see that no major structural damage was done to the door or the track and had it going in no time. I requested a quote for the repair/replacment of the door and have received a call concerning that subject but we've just not been able to make contact yet. He should have gotten 4 1/2 stars but no way to get the 1/2 star in. The part I was most impressed with, though, was how quickly your service person was able to be scheduled...the same day. I had called two other companies; one gave me an appointment for the Wednesday following and the other didn't return my call until the next week. My neighbors were told and you should be getting more business the next time someone needs door service. Thanks.”

- Andy Hernandez

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Joe C Stanley
★★★★★
05/20/2015

Technician was knowledgeable and efficient. Good Job”

- V.L.D. / R. PATRICK LEONARD ***

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★☆
05/20/2015

Great timely service. Problem was fixed within an hour. The repairman reviewed all options, including more expensive ones, but was ok with the fact that we decided to replace the springs.”

- Rebecca Lebo

  • Area: Milton, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Russ X Richmond
★★★★★
05/19/2015

Completely satisfied. Emergency repair was called in and responded to quickly. Repair tech was professional, did his job properly and ensured that everything was functioning properly before he left,”

- Gary Holob

  • Area: Wilmington, DE
  • Service: Install Garage Door
  • Product: Springs
  • Technician: Ed Hesling
★★★★★
05/19/2015

Justin came out to fix some problems with the garage door bearings and bar. There was some binding with the bearings on the bar making popping noises. Bearings were moving on the bar. Justin was great as usual taking care of this. The door works great and operates quietly now. Great service as usual. Keep up the great work !!!”

- Jim Aikenhead

  • Area: Bear, DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Justin Bahr
★★★★★
05/19/2015

great job. annual maintenance”

- RICHARD & ELEANOR BURGESS

  • Area: Newark , DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Joe C Stanley
★★★★★
05/19/2015

Eddie is knowledgable and efficient. Great service!”

- Natalie Thomas

  • Area: Wilmington, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★★
05/19/2015

YOUR TECH MIKE CAHILL ARRIVED ON TIME. HIS WORK WAS VERY NEAT AND PROFESSIONAL. I WOULD HIGHLY RECOMENED YOUR BUSINESS FOR GARAGE DOOR WORK..”

- Sonia Marie Corle

  • Area: Lewes, DE
  • Service: Garage Door Opener Install
  • Product: Remotes/Keypad
  • Technician: Mike C Cahill
★★★★★
05/18/2015

Very professional work. Came within a few hours of calling. Nice, neat work and pleasant employee.”

- Vicki Duvall

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Rollers
  • Technician: Ed Hesling
★★★★★
05/18/2015

Ed did a great job - very professional and thorough!”

- Michael Gladle

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Rollers
  • Technician: Ed Hesling
★★★★★
05/17/2015

Multiple parts replaced. The service was excellent.”

- Matthew Payne

  • Area: Hockessin, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Justin Bahr
★★★★☆
05/16/2015

Great Service person...a little expensive.”

- Tony DeLuca

  • Area: Middletown, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Bobby C Strauss
★★★★★
05/15/2015

My service experience was great. Justin was knowledgeable and explained in detail the issues with my door. I would recommend Precision to others for service.”

- RAY GREENE

  • Area: Middletown, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Justin Bahr
★★★★★
05/14/2015

Hats off to Precision Door Service. Great trouble shooters and total professional installers. I would use no one else, you can have all of my business. Thank You Bob”

- Robert Volzone *

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Ed Hesling
★★★★★
05/14/2015

Justin Bahr did a great job. He was on time, explained fully what needed to be done and provided options along with his recommendations. His co-worker, Bobby, also did a great job. I appreciate their professionalism.”

- Bob Perkins

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Justin Bahr

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