Customer Stories

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1,000+ 5-Star Reviews

At Precision Door of Delaware, we’re proud to give our customers enjoyable experiences and make sure every need is met promptly and efficiently. Our customers’ safety and happiness are at the forefront of our business, which is apparent in every service we provide.

Customers trust us to provide personal attention throughout the entire process of repairing or installing a garage door for their home. They understand that we treat each customer with individual thought and consideration and have confidence in our ability to complete the job at hand.

We’ve made a commitment to our customers to deliver complete, professional services, and we’ll consistently serve them with that respect. Whether it’s a total install or a small repair, it’s important to us to go the extra mile to please our customers and make sure they’re happy with the results of their garage door.

Below, our customers share some of the experiences they’ve had with our company over the years.

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From Our DE Customers:

1738 reviews     Avg rating: 4.87 stars

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★★★★★
09/01/2015

The spring on my garage door broke. I called Precision Door Service and was given an appointment for the same day. Bobby Strauss their service technician arrived early and after examining my 18 year old door opening system he pointed out the worn components that contributed to the spring failure, and gave me a quote for the repairs. He had everything needed on his truck and quickly completed the work. I am completely satisfied with how knowledgable Bobby is and totally confident in the work he accomplished. I highly recommend Precision Door Service.”

- Bruce Keyser

  • Area: Dover, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Bobby Strauss
★★★★★
09/01/2015

Eddie Hessling was the young man who repaired our garage door. He did a extremely impressive job. He explained what was wrong and what needed to be done. He completed the task in a very timely manner. Upon completion he went step by step to explain what was repaired. He did the same with the explanation of the bill. I was impressed with Eddie's professional manner, his astute knowledge of door repair, work ethic, and his friendly attitude. This was out first dealing with Precision that we worked with them I would recommend and I'm pleased Precision and Eddie Hesling to anyone. Tnank you.”

- Walt Williams

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Ed Hesling
★★★★★
09/01/2015

Paul was great. He showed me exactly what was needed to be repaired as well well as parts that were wearing out. He was very courteous and made sure everything was working properly.”

- Patrick Murphy

  • Area: Middletown, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Paul Wilson
★★★★★
08/31/2015

Helpful advice about what went wrong and what do do to repair for the long haul. Service was efficient, informed, and friendly.”

- Mark Wickens

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Bobby Strauss
★★★★★
08/29/2015

Excellent service, wonderful people, amazing double garage door that I can lift with 1 hand if need be!”

- Naomi Syken ***

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Maintenance Plan
  • Technician: Adam Davis
★★★★★
08/28/2015

I had the maintenance performed, and Paul was awesome! Very pleasant person, knew his stuff; would like him to service my door in the future.”

- Lisa Raikowski *

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Maintenance Plan
  • Technician: Paul Wilson
★★★★★
08/27/2015

Hello, I would recommend Precision to everyone. Sameday service. Eddie Hesling was very knowledgeable, thorough, took the time to explain to me all that was wrong & was able to fix the problem within an hours time. He was very kind & respectful. Thank You Eddie & Precision. Best Regards, Kathryn Latham”

- Kathryn Latham

  • Area: Townsend, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★★
08/26/2015

Justin was great!”

- David Maxwell

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Justin Bahr
★★★★★
08/26/2015

Maintence on garage door done yesterday, Aug. 25th, by Eddie Hesling who was very professional, knowledgeable, and safety-conscious. He explained everything he was doing and why he was doing it in a very polite manner. He is an employee to be proud of...makes your company look very good. Exceptional!”

- Kathleen/gerry Kennealey

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Maintenance Plan
  • Technician: Ed Hesling
★★★★☆
08/26/2015

Very good services from Ed! Thanks!”

- Yuanshek Chen

  • Area: Newark, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★☆
08/25/2015

So very happy that my garage door opener is working as it should. Russ (service man) was both prompt and courteous.”

- Sharon Nipper

  • Area: Lewes, DE
  • Service: Garage Door Opener Repair
  • Product: Garage Door Opener
  • Technician: Russ Richmond
★★★★★
08/24/2015

Highly recommend this company..called on a Saturday night and actually talked to a person who was very polite and explained the company policy on pricing. Mike came on Monday and fixed our problem. He was very friendly and professional. He did a great job!”

- Bob Frei

  • Area: Newark, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Mike Cahill
★★★★★
08/22/2015

Having used your company in the past, I called to schedule service. Mike Cahill responded promptly and repaired the garage door to my liking. Mike was professional, efficient and courteous. I will recommend Precision to my neighbors. Thanks again.”

- Daniel Celia

  • Area: Rehoboth beach, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Mike Cahill
★★★★★
08/21/2015

Excellent service. Highly knowledgeable installers.”

- Robert Volzone *

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★★
08/21/2015

Mike did a great job. He arrived when he said he would. Found the problem, corrected it and pointed out the precision care program and quoted me on doing some trim work on the outside of the garage door. thanks gil”

- Gilbert Bernoski

  • Area: Rehoboth beach, DE
  • Service: Garage Door Opener Repair
  • Product: Garage Door Opener
  • Technician: Mike Cahill

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