Customer Reviews

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1,000+ 5-Star Reviews

At Precision Door of Delaware, we’re proud to give our customers enjoyable experiences and make sure every need is met promptly and efficiently. Our customers’ safety and happiness are at the forefront of our business, which is apparent in every service we provide.

Customers trust us to provide personal attention throughout the entire process of repairing or installing a garage door for their home. They understand that we treat each customer with individual thought and consideration and have confidence in our ability to complete the job at hand.

We’ve made a commitment to our customers to deliver complete, professional services, and we’ll consistently serve them with that respect. Whether it’s a total install or a small repair, it’s important to us to go the extra mile to please our customers and make sure they’re happy with the results of their garage door.

Below, our customers share some of the experiences they’ve had with our company over the years.

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From Our DE Customers:

1829 reviews     Avg rating: 5 stars

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★★★★★
02/01/2016

Very good service although a little pricey. Garage door working perfectly so glad they could come out.”

- Lois Morris ***

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Garage Door Opener
  • Technician: Adam Davis
★★★★★
01/31/2016

The associate was extremely helpful and knowledgeable.”

- Charles Mcvaugh

  • Area: Newark, DE
  • Service: Garage Door Repair
  • Product: Cables
  • Technician: Taylor Bartow
★★★★★
01/30/2016

Excellent service, as usual. On time with appointments, knowledgeable about products. The two guys I've dealt with (Mike and Adam) are both excellent. They also push Precision products/services for their company just the right amount without annoying the customer. I respect this a lot since my career was in Sales. I would recommend Precision to everybody.”

- Michael Brown

  • Area: Newark , DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Adam Davis
★★★★★
01/30/2016

Precision was awesome to work with! Great communication, very professional and overall an excellent experience. Our technician, Eddie, was beyond amazing!”

- Jill/jonathan Pante

  • Area: Newark, DE
  • Service: Garage Door Opener Install
  • Product: Opener
  • Technician: Ed Hesling
★★★★★
01/12/2016

Bobby Strauss arrive a little late due to a previous appointment. I had been asked if this was an inconvenience and I said it was OK. When he arrived, I opened the door for him and he was able to hear the "growling" noise I was worried about. He set up a ladder and climbed up next to the moter assembly. He opened & closed the door several times, looking for any possible problems. After a couple of open/close combinations, the noise was no longer heard. After we talked a little, it was agreed that I was worried about nothing, except the effect og very cold weather on an outside motor. We likened it to how your car motor counds "strange" when first started on a cold day. After a couple of miles (or starts) the strange noise is gone. I was satisfied with Bobby's analysis and thanked him for his expertise in solving a potential worry for me.”

- Walter Samans

  • Area: Middletown, DE
  • Service: Garage Door Repair
  • Product: Belt Drive Garage Door Opener
  • Technician: Bobby Strauss
★★★★★
12/30/2015

Margie represented Precision Door in a sincere and professional manner. I would recommend her to anyone. Her product presentation was outstanding. The installer was great. He did an outstanding job removing and installing a complete garage door system, springs,tracks,door, opener.etc. I'm very pleased with my new Precision Door System!”

- Jerry Heilman

  • Area: Dover, DE
  • Service: Install Garage Door
  • Product: Garage Doors
  • Technician: Bobby Strauss
★★★★★
12/14/2015

As usual, your technician (Justin this year) was terrific. He explained in detail everything he was going to do as part of our yearly maintenance package, and most impressive, when he determined all was in good working order, he didn't try to hard sell me anything we didnt need at this time. I truly appreciate that. Thank you for always sending out such considerate & knowledgeable people!”

- Dennis and janice Erskine ***

  • Area: Hockessin, DE
  • Service: Garage Door Repair
  • Product: Maintenance Plan
  • Technician: Justin Bahr
★★★★★
12/08/2015

The person that repaired my garage door did a great job. He was very nice and gave me good advice helping me with options to choose from. If I had a problem I would request him to do the work.”

- Liona Weeks

  • Area: Wilmington, DE
  • Service: Garage Door Repair
  • Product: Garage Doors
  • Technician: Taylor Bartow
★★★★★
12/07/2015

Mike Cahill was the technician that came to assess the problem with the intermittent opening & closing of the garage door. From his thorough evaluation in trouble shooting the issues, we agreed that indeed new springs, rollers, drums and tightening & lubrication of all hinges was in order. He did a superb job! The garage door works beautifully, ascends & descends quietly. I learned a lot about the mechanisms involved. Mike was very informative and efficient. Thank-you Mike & Precision! Happy Holidays!”

- Nancy Bodmer

  • Area: Lewes, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Mike Cahill
★★★★★
12/07/2015

The garage doors operate like new. Service was quick and everything was explained. Excellent job.”

- Taryn Parks

  • Area: Bear, DE
  • Service: Garage Door Repair
  • Product: Rollers
  • Technician: Ed Hesling
★★★★★
12/05/2015

Eddie did a good job fixing the spring, putting in new rollers and cables. He was very nice and polite.”

- Nancy Jackson

  • Area: Newark, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Ed Hesling
★★★★★
12/04/2015

Eddie came to my home and checked out my system for possible adjustments. He explained everything to me regarding my opener install from last year. He also gave me some options for a new spring drive system as well as a complete change from the builders door that came with my home. He was experienced and well trained in dealing with his customers. 100%”

- Gregory Ferriner

  • Area: Dover, DE
  • Service: Garage Door Opener Repair
  • Product: Cables
  • Technician: Ed Hesling
★★★★★
12/04/2015

Thanks for a great customer experience. My technician, Mike Cahill, made me feel at ease and gave me informed options without any pressure. He was pleasant, engaging, and professional. The new opener is a huge improvement over the junk that it replaced-it's quiet, and smooth. Mike fixed several other systemic problems during the repair, which I wasn't expecting. He cleaned up well, too. Also, a shout out to Donna Leonard for her positive follow-up customer care phone call. The entire experience has been well worth the investment! I would strongly recommend Precision Door Service to anyone. They aim to please, and do it exceptionally well with the utmost in detail.”

- Aggie Newhard

  • Area: Bear, DE
  • Service: Garage Door Repair
  • Product: Garage Door Opener
  • Technician: Mike Cahill
★★★★★
12/03/2015

Ed was very professional, knowledgable and polite technician. I would highly recommend Precision Door Service to others due to the wonderful experience!”

- Lynn Brennan

  • Area: Middletown, DE
  • Service: Broken Garage Door Spring Repair
  • Product: Springs
  • Technician: Ed Hesling

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